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Frequently Asked Questions
What Hi-Vis standards do your garments meet?▾
All our Hi-Vis workwear complies with AS/NZS 4602:2011 (High-visibility safety garments) and AS/NZS 1906.4 (Retroreflective materials). Each product listing specifies the applicable standard class.
Do you offer bulk or corporate orders?▾
Yes. We supply businesses across Australia with bulk workwear orders — from 10 to 10,000+ units. Contact us for a tailored quote with volume pricing.
Can I add my company logo to the uniforms?▾
Absolutely. We offer professional logo embroidery and screen printing on most garments. Send us your logo file and we will provide a digital proof before production.
What is the typical turnaround time for orders?▾
Standard orders ship within 3–5 business days. Custom-embroidered orders take 7–10 business days after proof approval. Bulk orders may vary — we will confirm lead times in your quote.
Do you deliver Australia-wide?▾
Yes, we deliver to all Australian states and territories. Standard shipping is via Australia Post or courier. Express options are available at checkout.
What is your return and exchange policy?▾
Unused items in original packaging can be returned within 14 days for a full refund or exchange. Custom-embroidered items are non-returnable unless defective. See our Return Policy page for full details.
How do I find the right size?▾
Each product page includes a detailed size chart (XS–5XL). We recommend measuring your current best-fitting garment and comparing to our chart. If unsure, contact us and we will help you find the right fit.
What payment methods do you accept?▾
We accept credit/debit cards (Visa, Mastercard, Amex) via Stripe, bank transfer for bulk orders, and purchase orders for approved corporate accounts.
Can I request a quote without placing an order?▾
Yes. Use the "Request a Quote" button on any product page or contact us directly. We will send a detailed quote with pricing, lead time and any volume discounts.
Are your chef jackets and hospitality wear durable for commercial kitchens?▾
Our chef jackets and aprons are made from commercial-grade cotton/polyester blends designed for the demands of professional kitchens — heat-resistant, breathable and easy to launder.