Frequently Asked Questions

All our Hi-Vis workwear complies with AS/NZS 4602:2011 (High-visibility safety garments) and AS/NZS 1906.4 (Retroreflective materials). Each product listing specifies the applicable standard class.

Yes. We supply businesses across Australia with bulk workwear orders — from 10 to 10,000+ units. Contact us for a tailored quote with volume pricing.

Absolutely. We offer professional logo embroidery and screen printing on most garments. Send us your logo file and we will provide a digital proof before production.

Standard orders ship within 3–5 business days. Custom-embroidered orders take 7–10 business days after proof approval. Bulk orders may vary — we will confirm lead times in your quote.

Yes, we deliver to all Australian states and territories. Standard shipping is via Australia Post or courier. Express options are available at checkout.

Unused items in original packaging can be returned within 14 days for a full refund or exchange. Custom-embroidered items are non-returnable unless defective. See our Return Policy page for full details.

Each product page includes a detailed size chart (XS–5XL). We recommend measuring your current best-fitting garment and comparing to our chart. If unsure, contact us and we will help you find the right fit.

We accept credit/debit cards (Visa, Mastercard, Amex) via Stripe, bank transfer for bulk orders, and purchase orders for approved corporate accounts.

Yes. Use the "Request a Quote" button on any product page or contact us directly. We will send a detailed quote with pricing, lead time and any volume discounts.

Wash taped hi-vis garments inside out at 40°C or cooler with a mild detergent, and skip bleach, optical brighteners and fabric softener — softener coats the retroreflective tape and dulls it. Line dry where possible and avoid high-heat tumble drying. Cared for this way, taped polos and drill shirts keep their compliant brightness for far longer.

Yes. Our showroom and dispatch is at 601 Sunnyholt Rd, Glenwood NSW 2768, and we also trade from Parklea Markets Stall #298 in Parklea. The market stall is open Friday, Saturday and Sunday. Local customers can arrange collection from Glenwood by prior arrangement — contact us first so we can have your order ready.

We supply tradies and construction crews, warehousing and logistics teams, manufacturers, hospitality venues, healthcare and aged-care staff, corporate and administration teams, schools, and event organisers. From a single hi-vis vest to a full company wardrobe, we tailor suggestions to your industry, climate and dress code.

For eligible non-customised items, yes. Contact us within 14 days of delivery and send the original back in unused, resaleable condition with tags attached. We will confirm the replacement is available and reconcile any price difference. Custom-embroidered or printed items cannot be exchanged for change of mind, as they are made to your specification.

There is no rigid minimum — we help everyone from a new business needing a handful of branded shirts to national rollouts of hundreds. For larger runs we can advise on size mixes and, where practical, arrange sample garments so you can confirm the fit before committing to the full order.

For approved corporate accounts we can accept purchase orders, and bank transfer is available for bulk orders. Talk to us about account arrangements, lead times and split deliveries for recurring or large orders — we aim to make volume ordering straightforward.

Yes. For larger team orders we can advise on size mixes and, where practical, arrange sample garments so you can confirm the fit and fabric before committing to the full run. It is the best way to avoid size surprises across a workforce.

If an item is faulty or not as described, contact us within 14 days with photos and your order details — we will arrange a replacement, repair or refund, including reasonable return postage. If the parcel is damaged in transit, keep the packaging and send photos of the outer box and the item so we can resolve it with the carrier.